How to get a list of Encounters closed on a particular date
Navigate to Reports and expand the Encounters node, then select the report “Encounters by Status” You can enter parameters for the status date range and select the particular status of closed. You can also narrow down by provider, Appointment Type and Practice Location.
How to Make Changes to a Closed Encounter?
Once an encounter is closed, you cannot make changes to it unless it is one of the following sections: - Charges NOTE: If the claim has already been transmitted, changing the charge codes will cause the claim to go back to Pending in order for your billers to see it - Referrals This is so a Referral Coordinator h…
How to look up Previous Payment logs
On the scheduler tab go to the payment log tab. Once the payment log is up you will want to click ‘Select Payment Log’ Then you will want to click ‘Clear’ and enter in any date range you are looking for. You also can search without a date range to pull up all logs to review.
