How to Remove a Medication from the Encounter Summary When Sent in Error?
If you have transmitted a medication in error, then the delete (red X) button will not be enabled. You must use the STOP button in this case in order to preserve history that the medication was indeed sent to the pharmacy. This will allow you to "stop" the prescription with a reason. Then, you have the option to sen…
How to Make Changes to a Closed Encounter?
Once an encounter is closed, you cannot make changes to it unless it is one of the following sections: - Charges NOTE: If the claim has already been transmitted, changing the charge codes will cause the claim to go back to Pending in order for your billers to see it - Referrals This is so a Referral Coordinator h…
How to Include Pictures in the Encounter Summary
To add a picture so it will appear in the encounter summary, the picture will need to be entered under the Encounter Notes (Patient Chart -> Encounter -> Notes). From Encounter -> Notes -> New Note (bottom of screen) -> you must type at least 1 character + paste picture -> Select "Add" NOTE: to Copy and Paste a…
