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When Surescripts Med Hx is giving message 'Patient record found, no medications were available'

# If you are trying to pull Med HX from Surescripts within ReLimed for a patient and a message pop up ‘Patient record found, no medications were available’ here is why this may be happening. ![][1] Per Surescripts they receive this data from PBM partners or fill data from retail pharmacy partners. But sometimes when…

How Can I Print Claims Status for Appeal?

1. Navigate to Billing -> Edit Claims and search for the claim. 2. Then in the Claim Details below, select the “Status Hx” button and then you can use the “Print” button on this pop-up A couple tips for viewing the whole date with time is you can either stretch the whole pop-up by dragging the bottom right corner OR…

When Surescripts Med Hx is giving message "Patient not found"

If you are trying to pull Med Hx from Surescripts within ReLimed for a patient and a message pops up ‘Patient not found’, this may be due to the formulary being turned on in this patient's chart and Surescripts does not have any record for this patient’s insurance to provide you with their Med Hx. ![][1] Something t…

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