When Surescripts Med Hx is giving message 'Patient record found, no medications were available'
# If you are trying to pull Med HX from Surescripts within ReLimed for a patient and a message pop up ‘Patient record found, no medications were available’ here is why this may be happening. ![][1] Per Surescripts they receive this data from PBM partners or fill data from retail pharmacy partners. But sometimes when…
How to mark a patient as Deceased
When you are in the patient chart you will go to the ‘Patent Info’ tabà ‘Demographics’. Within ‘Demographics’ you will go to the sub tab ‘Advanced’. You will then see a check box ‘Patient is Inactive’. You will check this box and then the drop- down box below will allow you to select the reason ‘Death’. Then you will…
Running Report for Health Maintenance overdue for patients
To run a report for any health maintenance set up in your system (EX: Physical, Colonoscopy, Influenza, Mammograms, A1C, Lipid Panels, Etc…) you will go to the ‘Reports’ tab at the bottom of the system. Then you will go to Clinical Supportà Health Maintenance Due ![][1] Once there you will need to make sure 2 field…
Patient lab result attached to wrong patient chart?
If you find an elab attached to an incorrect patient chart you can remap this to move to the correct patient chart. 1. You will go to the patient chart this was incorrectly attached to first and go to patient documents and select this elab document. 2. When you have selected the elab document, at the right-hand …
Viewing and Printing 'Patient Forms' once added
**Viewing and printing patient forms once added** When you have completed adding the ‘Patient Form’ for the patient form and save you will see this populate when you are within the ‘Patient Forms’ tab below where you had clicked to add this. Once you save this you are unable to make any changes, but you are able to v…
Adding multiple emails to access one Patient Portal Account
When you need to add multiple emails to one patient’s account to have access to their patient portal, these are the steps you will take to do so. 1. You will need to add these users as ‘Personal Contacts’ within the ‘Patient Info’ tab when in the patient chart. * You will click ‘Add’ at the top righthand corner…
When Surescripts Med Hx is giving message "Patient not found"
If you are trying to pull Med Hx from Surescripts within ReLimed for a patient and a message pops up ‘Patient not found’, this may be due to the formulary being turned on in this patient's chart and Surescripts does not have any record for this patient’s insurance to provide you with their Med Hx. ![][1] Something t…
