How to Reset a Patient's Portal Account Password
This can be accomplished from two different screens in the EMR: 1. Navigate to: Admin -> Admin -> Admin Portal Users then searching the portal user account either by patient or even emailid then the "Search" button. Once seeing the portal user account in the grid, select it and then at the bottom of the screen …
Adding multiple emails to access one Patient Portal Account
When you need to add multiple emails to one patient’s account to have access to their patient portal, these are the steps you will take to do so. * You will need to add these users as ‘Personal Contacts’ within the ‘Patient Info’ tab when in the patient chart. * You will click ‘Add’ at the top righthand corner w…
