If you have transmitted a medication in error, then the delete (red X) button will not be enabled. You must use the STOP button in this case in order to preserve history that the medication was indeed sent to the pharmacy. This will allow you to "stop" the prescription with a reason. Then, you have the option to sen…
If you are getting an error while trying to transmit a medication that reads: "We are unable to check the Scheduled Drug Information for this Medication [medication name]. You cannot transmit this Prescription electronically. Please Print this Medication" This error message typically occurs when the medication is…
If user is running Windows 10 or Windows 11 on PC, they may get message displaying that the app is not a Microsoft verified app. Follow instructions in the link below: