For our RCM clients who use the Credit card system within the EMR (CMS/Nexio) you can follow this workflow on running any virtual credit cards (VCC) provided by payors. 1. You will want to check to see if there is a patient chart within the EMR system named Payor Payment or Payor Pmt . If this is created alread…
Please see attached Help document for information on the Payor Preferences.
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FB Adjustment posting process You will first receive an EOB with 1 negative FB adjustment. (This is the payor letting you know they WILL be taking these funds back but have not yet) We recommend you manually post all these transactions to appropriately represent the future recoupment and balance the claims t…