If you have accidentally added an encounter or a duplicate encounter these are the steps to delete the encounter. You will right click on the encounter you would like to delete and then select ‘Delete’ A pop up will come up confirming if this is the encounter you would like to delete, if so you will select ‘yes’ …
You will go to the Dashboard à Fax à Pending Then you should see next to the fax you are looking to cancel, the red X on the right-hand side of the screen. Once done, you should see this fax out of the ‘Pending’ folder and now in the ‘Cancelled’ folder.