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Home > Help Documents > Adding multiple emails to access one Patient Portal Account
Adding multiple emails to access one Patient Portal Account
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When you need to add multiple emails to one patient’s account to have access to their patient portal, these are the steps you will take to do so.

 

  1. You will need to add these users as ‘Personal Contacts’ within the ‘Patient Info’ tab when in the patient chart.
  • You will click ‘Add’ at the top righthand corner when you are in the ‘Personal Contacts’ tab.
  • Then at the bottom of this screen you will add the details for these contacts. Make sure to include each of their emails under the appropriate contact. Then click save when you are done adding these.

 

 

  1. Once you add these personal contacts in the system you will go to the ‘Demographics’ tab to send these patient portal links to them.
  • At the bottom of the demographics tab you will see a box ‘Personal Contacts’. Within this box you should see the new contacts you have added from step 1 with a ‘Send Link’ button next to each contact. You will click next to each of the contacts you wish to send the patient portal link to here.  

 

 

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