You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close
You are viewing the article in preview mode. It is not live at the moment.

Articles

folder-icon Adding a Provider Signature on Orders folder-icon Adjusting Printer Settings / Margins for Printing HCFA 1500 Claim Forms folder-icon Appointment Types folder-icon AP Status Definitions folder-icon Billing Provider Overrides - How to change certain values folder-icon Can EMR Send a Message to All Active Patients? folder-icon Can I Delete a Patient Entered in Error? folder-icon Can Patients Pay their Bill Online folder-icon Can Patients See their Statements/Bills Online? folder-icon Can We Show More Details of Health Maintenance Updated in Encounter Summary folder-icon CCM Time Tracker folder-icon Correcting Trizetto Rejections - Claims Errors on Clearinghouse folder-icon CQM links to Specifications folder-icon Do Document Notes Get Included with a Patient Medical Record Export folder-icon E&M Coding Guidelines folder-icon Entering NDC Codes for CPT Codes folder-icon EPCS - Can I use a pre-existing ID.Me account? folder-icon Error with eVerification: No Providers Configured folder-icon Getting Error When Trying to Delete Patient Insurance that was Entered Incorrectly folder-icon Getting Medication error: "We are unable to check the Scheduled Drug Information for this Medication ..." folder-icon Having issues with EPCS ID.ME Authenticator App folder-icon Hierarchical Condition Categories folder-icon How are Patient Portal Messages Attached to Patient Charts folder-icon How Can I add Saved Phrases or Paragraphs for my Encounter Plan folder-icon How Can I Bill Under a Different Provider if the Rendering Provider is not Credentialed folder-icon How Can I Change a Charge Amount Just for this Patient/Date of Service? folder-icon How Can I Change the Date of Service for a Line Item / Single Charge Code? folder-icon How Can I Delete a Message Sent in Error / For the Wrong Patient folder-icon How can I document a medication side effect as opposed to an allergic reaction? folder-icon How Can I Ensure the Office E&M Code is Always Line Item 1 on my Claims? folder-icon How can I enter Medical History without an Encounter? folder-icon How can I look up a Previously Payment made by a Patient? folder-icon How Can I Make an Appointment Type Always be Non Billable folder-icon How can I make sure a Fax was Sent? folder-icon How Can I Open Two or More Charts at a Time? folder-icon How Can I Print Claims Status for Appeal? folder-icon How Can I Request an Interface to my Lab, Immunization Registry, or other Organization? folder-icon How can I see all Claims that Billed a Particular CPT Code folder-icon How Can I See if an Appointment was Deleted and if so, the person that Deleted it folder-icon How can I see patient's DOB from Refill Requests folder-icon How Can I See Who Added and/or Deleted a CPT/Charge Code to a Claim? folder-icon How can I send a Lab Order ahead of the Office Visit? folder-icon How Can I Tell if a Patient Received a Reminder Call / Text / or Email folder-icon How Can I Tell When a Patient Received a Statement Last folder-icon How do I add Allergy to Latex, Pollen, etc? How to add missing reactions? folder-icon How do I add a new Provider in the system? folder-icon How Do I Change the Value of CMS1500 Accept Assignment Field (Block 27) folder-icon How Do I Delete a Patient Document Attached in Error folder-icon How do I find ReLi Med's ONC Certification ID folder-icon How do I know what pharmacy my refill will go to? folder-icon How do I Post Date a Prescription? folder-icon How do we create encounters which can be closed by Non-Providers? folder-icon How Do You Delete the Claim Rebill or Correction Code folder-icon How to activate EPCS for a Provider folder-icon How to add a charge for things like Medical Records or Forms for Self Pay? folder-icon How to Add a New Claim Status folder-icon How to Add a New Document Type / Folder folder-icon How to Add a New Phone to ID.ME for EPCS folder-icon How to add a new Privilege Group and Assign Privileges folder-icon How to add a new Referral Provider folder-icon How to Add an Itemized bill to Patient Portal folder-icon How to Add a Note to a Claim Before Transmitting folder-icon How to Add Medications if its not available to search and select. folder-icon How to adjust Default Sections Selected for Importing from a Previous Encounter folder-icon How to Adjust Scheduler Resources (columns) to see less of them folder-icon How to adjust work hours for a particular provider folder-icon How to allow a patient to see a document on their patient portal? folder-icon How to apply a credit from one claim to another claim for a patient folder-icon How to Attach a Picture to a Patient Chart Using a Phone or Tablet folder-icon How to block a Holiday/All day closed event to not show as Available on the Patient Portal for Self Scheduling folder-icon How to block off dates/times on the Scheduler folder-icon How to Control Signature for Blocks 12 and 13 on 1500 Claim Form folder-icon How to Default Document Uploads to NOT Send a Message folder-icon How to Edit an Employee / Personnel folder-icon How to Enter and Authorization Number for Billing folder-icon How to Enter and Transmit a Future Lab Order folder-icon How to enter other patient genders besides Male and Female folder-icon How to enter Workman's Comp or Personal Injury type of Payors folder-icon How to Fax Referral or Encounter Summary to a Specialist documented on the Patient Chart folder-icon How to find an ICD-10 Code / Diagnosis Code? folder-icon How to Fix Immunization Errored Transmissions folder-icon How to Fix incorrect Diagnosis Order / Negative Diagnosis Order Number folder-icon How to get a List/Count of our Current Active Patients folder-icon How to get a list of Encounters closed on a particular date folder-icon How to get a list of Patients that have a particular Insurance folder-icon How to get Authorization number printed on HCFA 1500 folder-icon How to get Installation Instruction with Installation Key folder-icon How to Handle Lab Orders that Do Not Need to be Sent to the Lab folder-icon How to Handle Provider Adjustments folder-icon How to Import from a previous encounter folder-icon How to Inactivate a User or Employee folder-icon How to Include Pictures in the Encounter Summary folder-icon How to look up previously uploaded EOB Documents (RCM Clients Only) folder-icon How to Make Changes to a Closed Encounter? folder-icon How to make the Lab Requisition Report always print to a different printer drawer? folder-icon How to Manually add/edit Health Maintenance to Patient Chart folder-icon How to mark a patient deceased / transferred folder-icon How to Print an Active Medications List for a patient folder-icon How to Print and/or Export a Report folder-icon How to Print an Itemized Statement for a Patient folder-icon How to Print a Paper Claim (CMS 1500 or UB-04) folder-icon How to Print Face Sheet or Patient Demographic Sheet folder-icon How to Print or Export a List of Claims folder-icon How to Record Patient Payments (RCM Clients Only) folder-icon How to remove a Diagnosis Code (ICD-10) folder-icon How to Remove a Medication from the Encounter Summary When Sent in Error? folder-icon How to Remove an Immunization After you have marked it Completed folder-icon How to remove saved directions for a medication folder-icon How to Reset a Patient's Portal Account Password folder-icon How to Restrict Access to Charts folder-icon How to Run Credit Card from EMR folder-icon How to See How a Payment was Posted / What Claims were Posted for an EOB / Pyament? folder-icon How to See Information On a Message folder-icon How to Send Billing EOBs or Other Insurance Correspondence (RCM Clients Only) folder-icon How to Send Tertiary (or beyond) Claims folder-icon How to Set Scheduler Colors folder-icon How to Turn On or Off Text / Email / Phone Reminders for Patients folder-icon How to update an Employee's Return Email Address for the Contact Support/Billing Services Messages folder-icon How to Update Lab Groups folder-icon How to View a Patient's Statement that was Sent folder-icon How to view Open Charts / Is there a Report for Open Charts folder-icon If a patient shows as an Exclusion to a Clinical Quality Measure, why do they still show on the Health Maintenance Due Report? folder-icon Increasing Font Size / Making Text Bigger folder-icon Medicare as Secondary Payor - MSP folder-icon My Messages New Message Count does not Match When I Go To Messages folder-icon Patient Reminders without adding an Appointment on the Scheduler folder-icon Posting a Refund folder-icon Providers List for Patients to pick to send Message from Portal folder-icon ReLiMed Fax Feature Information folder-icon Remove Restricted Access On Patient Chart folder-icon Reset Password folder-icon Sending CCDAs or Referral Documents to Providers using Secure Direct Email folder-icon Telemedicine / COVID Coding Information folder-icon Updating Messages when moving Existing user to a New Privilege Group folder-icon Using and Adding Billing Facilities folder-icon Viewing a Claim's Status History folder-icon What do the Age Gender Classifications mean in ROS and PE Templates? folder-icon What do the Claims Generations Errors mean, how do I fix them? folder-icon What is the best/easiest way to copy a patient's diagnosis codes to a new encounter? folder-icon What is the Best Report for Patient Collections/Balances (RCM Clients Only) folder-icon What to do if Zoom asks user to log into account/Invalid Link when a Telemedicine Appointment is started folder-icon Why can I not add charges/CPT codes to an Encounter? folder-icon Why can I not see a new CPT code on the Charges Screen folder-icon Why Can I Only Select 4 Diagnosis (ICD-10) Codes for Diagnosis Pointers folder-icon Why Can't I Edit the Start Date/Effective Date of a Patient Insurance Record folder-icon Why can't I find a Pharmacy with the Pharmacy Search folder-icon Why Does a Medication Go Inactive / Fall Off the Active List? folder-icon Why do I get Error message trying to transmit medication - invalid NDC? folder-icon Why do I have to have a patient's vitals to be able to send a prescription folder-icon Why is my staff member/personnel not getting the messages?
scroll to top icon