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Error with eVerification: No Providers Configured

Upon attempting to verify eligibility for a patient, the system indicates that no providers are configured for insurance verifications.

 

 

You need to set up a default Insurance eVerification provider from Admin -> Location, then sub-tab “Billing”. You can also set a default “Service Code” that most closely matches your practice.

If you don’t see any providers in the list or you don’t see a particular one you want to choose, you must go to Admin -> Personnel -> Personnel Entry, search and select that provider, then select the “Provider Info” tab and make the provider “Available” for eVerification *Do this for every practice location you have.

REMEMBER to save this setting!: