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How to See How a Payment was Posted / What Claims were Posted for an EOB / Pyament?

1. Navigate to Billing -> Batch Management screen

2. Select the "Search Payments" tab 

3. Fill in your search criteria. If you know the check/EDT number, you can enter it into the "Ref ID" field and click the "Search" button. Otherwise, you can search for a particular payor, patient and/or date range of the payment. 

NOTE: When payments come in through Auto Posting/electric EOB, you will need to use the text box for payor Name instead of searching for the payor. Also, this is the name the payor used on the ERA and may not match exactly how you have the payor in the system.

4. Once you click on Search, the bottom grid will show every transaction created with that posting. This will include payments and adjustments. 

 

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  • 30-Oct-2023
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