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Can Patients Pay their Bill Online

Yes. You can sign up with our patient payment merchant services partner, CMS Online (now Nexio). 

 

This allows you to run credit and debit cards right from ReLiMed EMR and the payments will be directly deposited into your bank. Patients are also able to log onto their Patient Portal and pay there and Patient Statements include a QR code to directly take them to the payment site without logging in or the need for Patient Portal account. 

 

If you are also a ReLiMed RCM client, this payment will be automatically recorded onto the Payment Log and our support staff will be able to take payments over the phone on your behalf. 

 

This allows for a faster and more effective way to collect patient balances!

 

 

To signup, go to https://nex.io/partnerships/reli-med/ 

 

  1. Click on Get Started and fill-in the information request and submit the application.
  2. Your account will be set up and we will receive an email from Nexio
  3. A Nexio customer support rep will get in touch with you if any followup is needed.
  4. Once you complete sign up process, send an email to [email protected] informing us that you ahve signed up. This allows us to follow up with the merchant vendor if we do not hear from them. 
  5. If you have any questions for this merchant vendor, you can call the phone number list at the top right corner of the above url. They also have an email listed if email is more convenient option for you.